ITI’s process of forming relationships with partners is based on rigorous selection criteria. We look for businesses and organisations that are forward-thinking, visionary and best-of-breed in their field. We ensure that they can demonstrate a track record of delivering service and value. They must display a sound financial base as well as a stable management structure.
Trojan has a substantial existing customer portfolio which includes retail giants such as Tesco and Argos.
The development of their own internal software has been executed to the highest standards; open-book methodology delivering traceability and value, as well as transparency to the client.
The combination of excellent systems and a flexible workforce ensure that throughput, even at peak times such as post-Christmas, is executed efficiently without compromising standards. Their capability in processing returns, regardless of volume, was one of the main criteria for selecting Trojan as our official refurbishment partner.